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Cheryl Morgan: "Instead Amazon left it to staff to leak explanations,… - Thanks, ants.
Thants.
annlarimer
annlarimer
Cheryl Morgan: "Instead Amazon left it to staff to leak explanations, and when an official response came there was no sign of an apology and every sign that Amazon felt it had nothing to apologize for. In particular the accusation of “misreporting” appears to have been a deliberate attempt by Amazon’s PR people to cast the company as the victim in the affair. Yeah, right, that’s an interesting new spin tactic."
http://www.cheryl-morgan.com/?p=4528
(link nicked from cleolinda

ETA: Meanwhile, today Amazon's site blog makes no mention of the incident, though it's happy to tell us that Phil Spector's been convicted of murder, and mobile taco trucks are awesome.

Tags:
mood: curious curious

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Comments
oulangi From: oulangi Date: April 14th, 2009 07:05 pm (UTC) (linkage)
I read that while Amazon.fail US had restored ranks, the UK, Canada and Japanese Amazon had not.

Also did you see this: http://rnash.com/article/amazonfail-a-straight-white-male-publisher-on-glitches-and-ham-fisted-error/?

The onus is on us, as Tim Wise has taught so well on the topic of white privilege. We cannot be given the benefit of the doubt, because it is always us who get the benefit of the doubt in our society, and if we are to take the pink and lavender dollars, and if we are to say, you don’t need A Different Light, or Oscar Wilde Bookstore, we’ll hook you up just fine, then we can never let this happen.


Edited at 2009-04-14 08:01 pm (UTC)
annlarimer From: annlarimer Date: April 14th, 2009 08:05 pm (UTC) (linkage)
Yes. Linked to it last night.
oulangi From: oulangi Date: April 14th, 2009 08:11 pm (UTC) (linkage)
Doh! Well, it deserves to be linked twice :D?
annlarimer From: annlarimer Date: April 15th, 2009 02:03 am (UTC) (linkage)
Truth!
strigine From: strigine Date: April 14th, 2009 08:03 pm (UTC) (linkage)
Kathryn Cramer

Jon: as someone who has been extensively googlebombed and harassed in a different recent Failstorm, I think my skepticism of the methods deployed by AmazonFail are both healthy and appropriate.


...man, biting my tongue hurts.
annlarimer From: annlarimer Date: April 14th, 2009 08:07 pm (UTC) (linkage)
Yes. Oh, yes.
random_nexus From: random_nexus Date: April 14th, 2009 09:19 pm (UTC) (linkage)
Well, c'mon! Who isn't excited about mobile taco trucks? ZOMFG! What else of any importance could possibly be going on in the world?
/snark
wolfy_writing From: wolfy_writing Date: April 15th, 2009 03:30 am (UTC) (linkage)
But they're totally the victims! I mean their screw-up may not have been malicious, and many people got angry about it! If that's not being The Real Victim Here, and proving gay people and the internet are Just As Bad as the people they oppose, and A Dangerous Lynch Mob, I don't know what does!

People were typing sentences about them! Unflattering sentences! And it was all Some French Guy's fault!

Poor Amazon. I weep bitter tears, and slightly wish I had bought an overpriced Fijian phrasebook off them to ease their pain, instead of a cheap one at that used bookstore.
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